iSTEDY CLMS Product Features
Discover a scalable, easy-to-manage platform tailored to meet the unique needs of IRCC and non-IRCC service providers.
iSTEDY CLMS is designed to improve service delivery, simplify operations, and provide practical solutions to support individuals in settlement and integration programs. Our platform enables service providers to create more engaging and effective programs that lead to positive outcomes.
Serving IRCC and Non-IRCC Funded Programs
Our features are built with flexibility in mind—supporting every program type your organization delivers. Whether you manage federally funded services like LINC and RAP or community-based initiatives, iSTEDY-CLMS provides the tools you need to track, report, and engage efficiently across all programs.
Language Assessment
iSTEDY-CLMS helps organizations deliver efficient, IRCC-compliant language assessments with confidence. From the moment a client is referred, the system streamlines intake, scheduling, and the tracking of assessment outcomes all in one place. Staff can easily schedule clients for assessment appointments, with automated reminders sent in advance to help reduce no-shows and improve attendance.
Support standardized assessments using the Canadian Language Benchmarks (CLB) or Niveaux de compétence linguistique canadiens (NCLC), ensuring accurate placement into the right language training programs. With integrated referral tools, clients can be seamlessly connected to the services they need without delays.
Keep communication simple and effective with built-in Mass Email and SMS tools that allow you to reach multiple clients instantly with updates, reminders, and next steps.
Track your impact with ease—use standard reports, build unlimited custom dashboards, or generate iCare Bulk upload-ready reports to meet reporting requirements and demonstrate results to funders.
Language Training LINC
iSTEDY-CLMS streamlines the entire LINC program workflow—from secure online client intake and automatic LARC referral processing to waitlist management, course recommendations, and registration based on CLB levels, immigration category, and availability. The system supports daily attendance tracking with automated absence follow-ups, while instructors can monitor learner progress through digital portfolios, artifacts, and standardized reports. Upon course completion, LINC certificates are automatically generated for printing or secure email delivery. Role-based dashboards and built-in reporting tools offer real-time insights and include iCare bulk upload–ready exports to ensure accuracy and IRCC compliance.
Information and Orientation (I&O)
iSTEDY-CLMS enables organizations to deliver targeted I&O services efficiently. Staff can create in-person or virtual sessions for groups, individuals, or families, all while tracking attendance, topics covered, services provided, notes, and follow-ups. The system simplifies communication with Mass Email and SMS tools to reach multiple clients instantly with key updates and information. Users can generate standard reports, create unlimited custom reports and dashboards, and access iCare Bulk upload-ready reports for comprehensive management.
Community Connections
iSTEDY-CLMS provides organizations with the tools to coordinate, document, and evaluate community connections with ease. Staff can schedule one-time or recurring in-person and virtual community-based group events and activities. They can also track attendance, monitor support services received, setup follow-ups, and record outcomes related to social integration and essential skills' development. The system simplifies communication with Mass Email and SMS tools to reach multiple clients instantly with key updates and information. Users can generate standard reports, create unlimited custom reports and dashboards, and access iCare Bulk upload-ready reports for comprehensive management.
Employment Related Services (ERS)
iSTEDY-CLMS equips organizations with an Employment Related Services (ERS) system that empowers your organization to deliver impactful employment services while simplifying program management. Schedule in-person or virtual activities and easily track client attendance across all your employment support offerings. Never miss an important session with automatic activity reminders that notify clients before their scheduled appointments, ensuring better attendance and engagement.
Support clients through their entire employment journey with comprehensive intervention tracking for Temporary Work Placements, Mentoring sessions, Workshops, Employment Counseling, Networking Opportunities, and Job Interview preparations. Keep everything organized with integrated support service tracking, referral management, and secure client document attachments.
Stay connected with your clients through powerful Mass Email and SMS tools that allow you to reach multiple clients instantly with important updates and opportunities. Make informed decisions with data at your fingertips—generate standard reports, create unlimited custom dashboards, or access iCare Bulk upload-ready reports for seamless reporting to funders.
Resettlement Assistance Program (RAP)
iSTEDY-CLMS supports organizations in managing the Resettlement Assistance Program (RAP) by enabling staff to schedule single or recurring activities, track attendance, and report services provided. It also allows the organization to create automated follow-ups and refer individuals to other related programs. The system streamlines communication with Mass Email and SMS tools, enabling instant reach of multiple clients with key updates and information. Users can generate standard reports, create unlimited custom reports and dashboards, and access iCare Bulk upload-ready reports for comprehensive management.
Needs and Assets Assessment and Referral Services (NAARS)
Our user-friendly NAARS system makes supporting your clients effortless while providing powerful features. Schedule assessments and meetings to understand your clients' skills, experiences, and settlement needs. Then create personalized support plans tailored to each individual—all in one integrated platform.
Stay organized with comprehensive tracking tools that monitor clients' attendance, log referral histories, and automatically schedule follow-ups. Keep your clients informed through built-in text messages and email tools sent directly from the system, ensuring they receive timely updates and important information.
Make data work for you with standard reports ready to use or create unlimited custom reports and dashboards to showcase your impact. NAARS seamlessly connects with iCare Bulk upload reporting, saving you valuable time on administrative tasks.
Case Management
iSTEDY-CLMS makes it easier for organizations to deliver consistent, personalized case management services that span weeks, months, or even years. With built-in tools to track client progress, coordinate referrals, and document interventions, your team can stay focused on providing meaningful, long-term support.
Easily schedule one-time or recurring in-person and virtual meetings, and use the customizable assessment tool to identify each client’s unique needs and goals. Staff can document every step of the journey through secure case notes, helping staff track progress and maintain accountability.
Stay on top of follow-ups with automated alerts and reminders, making it easier to stay connected with high-needs clients and meet service standards.
Turn day-to-day data into real insight by using pre-built reports, or create unlimited custom dashboards tailored to your organization’s goals. Whether you're tracking outcomes or demonstrating impact to funders, iSTEDY-CLMS keeps everything organized in one secure, easy-to-manage system.
Workshops
iSTEDY-CLMS gives your organization everything it needs to plan, deliver, and track workshops. From life skills and financial literacy to community orientation sessions, your team can ensure every workshop runs smoothly and meets IRCC guidelines.
Easily schedule sessions, manage participant registrations, and track attendance—all in one place. Staff can evaluate outcomes and document session details using built-in tools designed to support accountability and continuous improvement.
Keep your participants informed with Mass Email and SMS tools that let you instantly share workshop updates, reminders, or follow-up resources with multiple clients at once.
Access ready-to-use reports or create your own custom dashboards to measure engagement and outcomes. With iCare Bulk upload-ready reports included, you’ll save time and effort on compliance and reporting while staying focused on client success.
Support Services
iSTEDY-CLMS assists organizations in delivering support services that remove barriers to settlement. The system allows for the management of services such as childcare, transportation, interpretation, and digital support, ensuring equitable access to IRCC-funded programs. Staff can track service usage and link supports to other settlement activities for a complete picture of client engagement. The system simplifies communication with Mass Email and SMS tools to reach multiple clients instantly with key updates and information. Users can generate standard reports, create unlimited custom reports and dashboards, and access iCare ready reports for comprehensive management.
Youth Programs
iSTEDY-CLMS supports organizations in delivering youth-focused settlement programs by tracking participation, managing activities, and monitoring outcomes. The platform ensures that services are tailored to the unique needs of young newcomers, facilitating their integration into Canadian society. Organizations can also use the system to coordinate school support, peer mentorship, and leadership initiatives for youth clients. The system simplifies communication with Mass Email and SMS tools to reach multiple clients instantly with key updates and information. Users can generate standard reports, create unlimited custom reports and dashboards, and access iCare ready reports for comprehensive management.
Women's Programs
iSTEDY-CLMS aids organizations in managing programs that address systemic barriers faced by newcomer women. The platform facilitates the coordination of services aimed at improving economic security, leadership opportunities, and safety, aligning with IRCC's objectives for women's programs. Users can document outcomes, manage participation, and generate reports to demonstrate program effectiveness and funding impact. The system simplifies communication with Mass Email and SMS tools to reach multiple clients instantly with key updates and information. Users can generate standard reports, create unlimited custom reports and dashboards, and access iCare ready reports for comprehensive management.
Seniors' Programs
iSTEDY-CLMS enables organizations to deliver programs that enhance the social inclusion and well-being of senior newcomers. The system supports the management of activities and services designed to help seniors actively participate in their communities. Staff can monitor client engagement, track progress, and ensure services are adapted to the evolving needs of aging newcomers. The system simplifies communication with Mass Email and SMS tools to reach multiple clients instantly with key updates and information. Users can generate standard reports, create unlimited custom reports and dashboards, and access iCare ready reports for comprehensive management.
Questionnaire (Survey) Management
Each staff member can view all assigned activities in one location on the Staff Activity Calendar, including LINC Classes, Information & Orientations, Employment Related services, and other meetings.
Selecting a LINC Course activity displays class details and a learner list, enabling staff to track daily attendance, manage artifacts, and add notes.
Mass Email Management
Mass Email functionality aims to help service providers in sending emails to thousands of their existing clients and prevent those emails from going to blacklist or spam databases.
The staff can easily create the email content, attach documents, select the list of recipients based on different criteria and send it with one click to thousands of participants.
– History of all mass emails
– Email document attachments
– The ability to send up to 20,000 emails with on click
Mass Text (SMS) Management
The Mass Text (SMS) tool works similarly with the Mass Email module where the staff can write the content of the message and choose the list of receivers based on different criteria such as classes or services attended, language speaking level, countries.
– History of all mass SMS sent
– The ability to send up to 10,000 SMS with on click
iSTEDY-CLMS Participant Mobile Friendly Web Portal
The Participant Mobile-Friendly Web Portal functionality enables students to log in to their own web portal using their computer, tablets or mobile phones, and see the list of courses they are registered for along with course contents such as videos, slide presentations, written instructions, attached documents, etc.
The participants can also check course schedules that they need to attend, participate in virtual sessions, answer quizzes, download files shared by their teacher, put a reason for absence, and so much more.
Event Volunteers & Fundraising Management
This functionality allows the staff to create events and assign the volunteering needs or job requirements for the event. The staff or participants also have the ability to add their volunteer interests so when an event is scheduled and volunteering needs are determined, the system will match and recommend possible volunteers from staff or active participants.
This module also offers optional additional functionality to find and assign volunteers to an event using the advanced text (SMS) auto-assignment tool.
Organization Document Management
The Document Management module enables the staff to attach document files from the computer, scan documents using a camera connected to the computer, or choose a scanner that is connected to the computer or located in the office.
– Scanned or Attached Documents Management
– All document accessible based on user permission
– Direct connection to the office or personal scanners
– Scan from web cameras
BI - Business Intelligence (Custom Dashboard and Reports)
iSTEDY-BI aims to provide interactive visualizations and business intelligence capabilities with an interface simple enough for end-users to create their reports and dashboards.
– Reports and Dashboard Viewer
– Reports and Dashboard Designer
Comprehensive Reporting & Dashboards
iSTEDY-CLMS has over 100 pre-designed reports/dashboard with options to drill down and see the details behind the numbers. Each report has an option to print or export to excel.
– Course Summary Report
– Absent Reason Report
– Report Card Report
– Referred Students Education and Employments History Report
– LINC Reports
– Settlement Worker Report
– Current LINC Snapshot Report