Resettlement Assistance Program (RAP)
iSTEDY-CLMS supports organizations in managing the Resettlement Assistance Program (RAP) by enabling staff to schedule single or recurring activities, track attendance, and report services provided. It also allows the organization to create automated follow-ups and refer individuals to other related programs.
The system streamlines communication with Mass Email and SMS tools, enabling instant reach of multiple clients with key updates and information. Users can generate standard reports, create unlimited custom reports and dashboards, and access iCare Bulk upload-ready reports for comprehensive management.
RAP Program Details
Description
Free
Full
Unlimited
Online Intake Feature
Streamline client onboarding with a digital intake system that collects
essential information for eligibility assessment and service enrollment.
Free
Full
Unlimited
-
✓
✓
Clients Program Waiting List Management
Track and manage clients awaiting RAP services, ensuring fair and efficient
access with automated notifications when a spot becomes available.
Free
Full
Unlimited
-
✓
✓
RAP Program Management
Oversee and coordinate all aspects of the RAP program, from financial
support to service tracking and reporting.
Free
Full
Unlimited
✓
✓
✓
Client Attendance Tracking
Monitor and record client participation in RAP services, workshops, and
appointments to ensure engagement and compliance.
Free
Full
Unlimited
✓
✓
✓
Client Appointment Reminder
Reduce missed appointments with automated reminders via email or SMS,
keeping clients informed of upcoming sessions
Free
Full
Unlimited
-
✓
✓
Client Document Attachments
Securely upload, store, and manage essential client documents, including
intake forms, government records, and financial support documentation.
Free
Full
Unlimited
-
✓
✓
iCare Reports Prints
Generate and print standardized iCare reports for IRCC compliance and
funding documentation.
Free
Full
Unlimited
✓
✓
✓
iCare Reports Bulk Upload Ready
Prepare and upload multiple iCare reports in bulk, saving time and
ensuring accurate, efficient reporting.
Free
Full
Unlimited
-
✓
✓
Client Automated Follow-Ups
Set up automated follow-ups to track client progress, provide additional
support, and ensure a smooth transition into permanent settlement
programs.
Free
Full
Unlimited
-
✓
✓
Referrals Management
Easily track and manage client referrals to settlement services, language
training, employment support, and other essential community resources.
Free
Full
Unlimited
✓
✓
✓
Multiple Built-In Reports and Dashboards
Access a range of pre-configured reports and dashboards that provide
real-time insights into program performance, client progress, and service
delivery.
Free
Full
Unlimited
✓
✓
✓
Ability to Create Unlimited Custom Dashboards and Reports
Customize dashboards and reports to meet your organization’s specific
needs, providing deeper data analysis and strategic decision-making
support.