Case Management
iSTEDY-CLMS makes it easier for organizations to deliver consistent, personalized case management services that span weeks, months, or even years. With built-in tools to track client progress, coordinate referrals, and document interventions, your team can stay focused on providing meaningful, long-term support.
Easily schedule one-time or recurring in-person and virtual meetings, and use the customizable assessment tool to identify each client’s unique needs and goals. Staff can document every step of the journey through secure case notes, helping staff track progress and maintain accountability.
Stay on top of follow-ups with automated alerts and reminders, making it easier to stay connected with high-needs clients and meet service standards.
Turn day-to-day data into real insight by using pre-built reports, or create unlimited custom dashboards tailored to your organization’s goals. Whether you're tracking outcomes or demonstrating impact to funders, iSTEDY-CLMS keeps everything organized in one secure, easy-to-manage system.

Case Management Program Details
Description
Free
Full
Unlimited
Online Intake Feature
Streamline client onboarding with a digital intake form that collects
essential client information and case details for assessment.
Free
Full
Unlimited
-
✓
✓
Clients Program Waiting List Management
Track and manage clients on waiting lists for case management services,
with automated notifications when caseworkers become available
Free
Full
Unlimited
-
✓
✓
Custom Assessments Management
Create, manage, and customize assessment templates tailored to your
organization’s case management needs.
Free
Full
Unlimited
-
✓
✓
Unlimited Client Assessments
Conduct and store unlimited client assessments, tracking progress over time
to ensure effective case management.
Free
Full
Unlimited
-
✓
✓
Client Goals and Needs
Set and monitor individualized client goals, tracking needs, service progress,
and milestones achieved within their case plan.
Free
Full
Unlimited
-
✓
✓
Case Notes Management
Document caseworker interactions, progress updates, and observations in
an organized, secure case notes system.
Free
Full
Unlimited
✓
✓
✓
Client Case Summary
Generate comprehensive case summaries, including service history,
assessments, referrals, and progress reports.
Free
Full
Unlimited
-
✓
✓
Client Document Attachments
Securely store and manage client-related documents, including intake
forms, service agreements, and case-related files
Free
Full
Unlimited
-
✓
✓
Client Automated Follow-Ups
Set up automated follow-ups to check in with clients, ensuring continued
engagement and tracking progress on case plans.
Free
Full
Unlimited
-
✓
✓
Referrals Management
Track and manage client referrals to internal and external service providers,
ensuring timely and effective support.
Free
Full
Unlimited
✓
✓
✓
Multiple Built-In Reports and Dashboards
Gain real-time insights with pre-configured reports and dashboards,
tracking case outcomes, service utilization, and client progress.
Free
Full
Unlimited
✓
✓
✓
Ability to Create Unlimited Custom Dashboards and Reports
Design and generate customized dashboards and reports tailored to your
organization’s case management data and analysis needs.
