Needs and Assets Assessment and Referral Services (NAARS)
Our user-friendly NAARS system makes supporting your clients effortless while providing powerful features. Schedule assessments and meetings to understand your clients' skills, experiences, and settlement needs. Then create personalized support plans tailored to each individual—all in one integrated platform.
Stay organized with comprehensive tracking tools that monitor clients' attendance, log referral histories, and automatically schedule follow-ups. Keep your clients informed through built-in text messages and email tools sent directly from the system, ensuring they receive timely updates and important information.
Make data work for you with standard reports ready to use or create unlimited custom reports and dashboards to showcase your impact. NAARS seamlessly connects with iCare Bulk upload reporting, saving you valuable time on administrative tasks.

NAARS Program Details
Description
Free
Full
Unlimited
Online Intake Feature
Simplify client onboarding with a digital intake form that collects essential
details for assessment and service recommendations.
Free
Full
Unlimited
-
✓
✓
Clients Program Waiting List Management
Track and manage clients on waiting lists for NAARS services, with
automated notifications when spots become available.
Free
Full
Unlimited
-
✓
✓
NAARS Program Management
Oversee and coordinate all aspects of the NAARS program, ensuring
smooth assessment, service planning, and referral processes.
Free
Full
Unlimited
✓
✓
✓
NAARS Appointment Scheduling
Schedule and manage client appointments for assessments, service
planning, and referrals with an integrated scheduling tool.
Free
Full
Unlimited
✓
✓
✓
Client Attendance Tracking
Monitor and track client participation in scheduled NAARS sessions to
ensure engagement and service follow-through
Free
Full
Unlimited
✓
✓
✓
Client Appointment Reminder
Reduce missed appointments with automated reminders sent via email or
SMS, keeping clients informed about upcoming sessions.
Free
Full
Unlimited
-
✓
✓
Client Document Attachments
Securely store and manage client-related documents, including assessment
records, service plans, and referral notes.
Free
Full
Unlimited
-
✓
✓
iCare Reports Prints
Generate and print standardized iCare reports to meet compliance and
reporting requirements.
Free
Full
Unlimited
✓
✓
✓
iCare Reports Bulk Upload Ready
Prepare and upload multiple iCare reports in bulk, reducing administrative
workload and ensuring accurate reporting.
Free
Full
Unlimited
-
✓
✓
Client Automated Follow-Ups
Set up automated follow-ups to check in with clients after assessments and
referrals, ensuring continued engagement and support.
Free
Full
Unlimited
-
✓
✓
Referrals Management
Efficiently track and manage client referrals to appropriate services,
ensuring timely and effective support.
Free
Full
Unlimited
✓
✓
✓
Multiple Built-In Reports and Dashboards
Access real-time insights with pre-configured reports and dashboards,
tracking assessment outcomes, service uptake, and referral success.
Free
Full
Unlimited
✓
✓
✓
Ability to Create Unlimited Custom Dashboards and Reports
Design and generate customized dashboards and reports tailored to your
organization’s specific NAARS data and analysis needs.
Free
Full
Unlimited
-
✓
✓
NAARS & TRIAGE Management
Enhance triage capabilities by prioritizing client needs, categorizing service
urgency, and directing clients to the most suitable support options